Strategic Lessons Learned
Focus attention and resources across fewer projects
Be Proactive, not Reactive; we followed ezGov, not our strategic plan
Don’t “Believe The Hype”
Get ‘buy-in’ from senior management on strategic plan (mission statement, milestones, growth strategy, etc.)
Make time to communicate w/ employees
Listen to your advisors and let them know you have done so
Build learning culture to track and learn from successes & failures
What we did right
Identified a ‘Mass Problem’ with a scalable solution (eGov Works!)
